Patricia Zorge of Canada Revenue Agency is responding to requests from various CFDCs, on behalf of their small business clients.  She reports that the Agency refocused its outreach activities last year from face-to-face sessions conducted by employees in the field to an online self-serve model.  Information sessions are now offered via electronic channels in the form of tax information videos and webinars.  They incorporate what would have been presented in the past as part of our face-to-face outreach.  In addition, all tax information videos are accessible 24 hours a day, 7 days a week, and can be found at  Everything is available in French just by clicking on the français button in the upper right hand corner of the screen.  Here are more specific links that CFDCs have been asking for recently:

E-services for businesses:  http://www.cra-arc/

GST/HST for new businesses:

Preparing T4 and T4A information returns:

Keeping records:

Reporting business income and expenses:

Payroll for new small businesses:

Canada Revenue Agency is very interested in talking to CFDC staff about what is missing from this series of videos and what their clients may need.  New videos are being produced on an ongoing basis, so if there are any suggestions, contact Patricia Zorge at This email address is being protected from spambots. You need JavaScript enabled to view it..  All of the above is available in DVD format to be shown on a looping basis on TV screens at conferences or meetings.

If you have any questions about items you have read in this update or any other OACFDC activities, please feel free to call our office at 888-633-2326